Thank you for shopping at Tandis Food! This Shipping Policy outlines the terms and conditions related to the delivery of your orders.
1. Delivery Area
We currently offer delivery services to the following areas: [List of Delivery Areas]. Please ensure that your delivery address is within our service area before placing an order. We are continuously expanding our delivery area, so please check back regularly for updates.
2. Delivery Times
We offer delivery services [Days of the week], between the hours of [Start Time] and [End Time]. You will be able to select your preferred delivery time slot during the checkout process. We strive to deliver your order within the selected time slot, but delivery times may vary due to factors beyond our control, such as traffic, weather, and order volume.
We will send you a notification when your order is out for delivery, along with an estimated time of arrival.
3. Delivery Fees
We charge a delivery fee of [Delivery Fee Amount] for all orders. However, we offer free delivery for orders over [Order Amount]. Delivery fees are subject to change without notice.
4. Order Processing Time
Orders are typically processed within [Number] hours of being placed. Orders placed after [Time] may be processed the following day. We will notify you if there are any delays in processing your order.
5. Delivery Instructions
You can provide specific delivery instructions during the checkout process, such as where to leave the order if you are not home. However, we cannot guarantee that we will be able to accommodate all delivery instructions. We are not responsible for orders that are lost or stolen after they have been delivered to the specified location.
6. Delivery Confirmation
You will receive a delivery confirmation email or SMS message once your order has been delivered. Please ensure that you have provided a valid email address and phone number during the checkout process.
7. Undeliverable Orders
If we are unable to deliver your order due to an incorrect address, inability to contact you, or other unforeseen circumstances, we will attempt to contact you to arrange an alternative delivery time. If we are unable to contact you or arrange an alternative delivery time, we may cancel your order and charge you a restocking fee.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us at [Your Contact Information].
